Privacy Policy

 

Last updated: 1st March 2026

Company details:

Registered address: Verify Solutions Ltd, First Floor, Swan Buildings, 20, Swan Street, Manchester, England, M4 5JW

Email: info@verifysolutions.co.uk

Phone: 0161 524 5335

  1. Who We Are

Verify Solutions (“we,” “us,” or “our”) is a UK-based business that carries out sales and marketing activities, including telephone outreach. We are the data controller for the personal data described in this Privacy Policy.

  1. Purpose of This Policy

This Privacy Policy explains how we collect, obtain, use, store, and protect personal data, including personal data that we purchase from third-party data suppliers for the purposes of sales and marketing via telephone and email.

  1. Personal Data We Process

We may process the following categories of personal data:

  • Name
  • Telephone numbers
  • Email address
  • Postal address
  • Business name and role
  • Geographic or demographic information
  • Marketing and communication preferences
  • Records of communications with us

We do not intentionally collect special category data (such as health, biometric, or religious information).

  1. How We Obtain Personal Data

We obtain personal data from:

  • Third-party data providers and lead generation companies
  • Publicly available sources (e.g. business directories, Linkedin)
  • Referrals or commercial partners
  • Direct interactions with individuals

Where data is obtained from third parties, we rely on contractual assurances that the data has been collected and shared in accordance with UK data protection and privacy laws.

  1. How We Use Personal Data

We use personal data for the following purposes:

  • Making outbound sales and marketing calls
  • Promoting our products and services
  • Managing customer and prospect relationships
  • Training and quality assurance
  • Maintaining internal suppression and “do not contact” lists
  • Complying with legal and regulatory obligations
  1. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to conduct sales and marketing activities and grow our business
  • Consent – where required under the Privacy and Electronic Communications Regulations (PECR)
  • Legal obligation – to comply with applicable laws and regulations

We carry out legitimate interest assessments where required to ensure our interests do not override individuals’ rights.

  1. Cold Calling and PECR

We may contact individuals by telephone for marketing purposes where permitted by law.

We do not knowingly call:

  • Numbers registered with the Telephone Preference Service (TPS) or Corporate TPS, unless consent has been obtained
  • Individuals who have asked us not to contact them

You may opt out at any time by contacting us direct at info@verifysolutions.co.uk

  1. Data Sharing

We may share personal data with:

  • Our associates and suppliers
  • Call centre providers and CRM platforms
  • IT, hosting, and data storage providers
  • Professional advisers (legal, compliance, or audit)
  • Regulators or law enforcement where legally required

We do not publicly disclose personal data and do not permit third parties to use it for their own marketing purposes unless legally permitted and disclosed.

  1. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations
  • International data transfer agreements
  • Standard contractual clauses
  1. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy, including:

  • Active sales and marketing use
  • Legal, regulatory, or compliance requirements

Data that is no longer required is securely deleted or anonymised.

  1. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing for direct marketing
  • Restrict processing in certain circumstances
  • Withdraw consent where consent applies

To exercise your rights, contact us using the details in Section 7.

  1. Opting Out of Marketing

You can stop receiving marketing calls from us at any time by:

  • Telling us during a call
  • Contacting us by email or phone

We maintain internal suppression lists to ensure your preferences are respected.

  1. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Despite these measures, no system can be guaranteed to be completely secure.

  1. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

ICO website: https://www.ico.org.uk

We encourage you to contact us first so we can address your concerns.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.